BHA FPX 4102 Assessment 2 Emotional Intelligence

Emotional Intelligence

Healthcare professionals must understand emotional intelligence, especially how it can help peers work together as a team.  At first, social psychologists talked about emotional intelligence. It is often defined as a person’s ability to understand, manage, and recognize their own and other people’s emotions (Nespereira-Campuzano & Vázquez-Campo, 2017).  It has four important parts: self-awareness, self-management, social awareness, and managing relationships.  Experts say that emotional intelligence is a better predictor of good decision-making and social interactions than cognitive intelligence alone.  This paper examines the various dimensions of emotional intelligence, specifically within the framework of Vila Health, to highlight its importance in the advancement of leadership development.

Assessing Different Elements of Emotional Intelligence

In the busy Pediatric Intensive Care Unit (PICU) at Marcus Medical Center, Nurse Coordinator Phoebe Harmsworth has a lot on her plate. She has to make sure that patients get the best care possible while also encouraging staff to work well together (Pool & Qualter, 2018).  The team is made up of healthcare professionals from different units, so they need to work together and coordinate their efforts.  In this scenario, respiratory therapist Christina Robledo wonders if it is necessary to see a doctor about a patient’s unusual blood parameters.  Even though there was some initial resistance, collaborative decision-making won out. This shows how important good communication and emotional intelligence are (Codier & Codier, 2017).  Emotional intelligence is very helpful when dealing with complicated healthcare situations and building a culture of shared responsibility.

Emotional Intelligence on Relationships in Healthcare Organizations

Looking back on my own journey with emotional intelligence, I see that I am good at self-empathy and motivation, but I need to work on self-monitoring, which is very important for being a good leader in healthcare settings (Calero et al., 2018).  I want to improve my emotional intelligence skills so that I can better help my patients and coworkers. To do this, I will embrace continuous learning and self-reflection.  To build strong relationships and improve patient outcomes, it’s important to communicate clearly and understand others’ feelings (Parks et al., 2019).  As an introvert, I want to improve my social skills so that I can work well with others and lead effectively in healthcare settings.

Impact of Emotional Intelligence for Healthcare Leaders

Emotional intelligence, which includes self-awareness, social skills, and resilience, is very important for good healthcare leadership (Weiszbrod, 2020).  Leaders who are good at emotional intelligence inspire and motivate their teams, creating an environment where people work together and come up with new ideas.  Healthcare leaders can deal with problems and make their organizations better by encouraging empathy and good communication (Sharp et al., 2020).  To improve patient care and develop great leaders, programs that teach emotional intelligence are very important.

How Emotional Intelligence Promotes Teamwork and Collaboration

Emotional intelligence is a key factor in improving teamwork and communication in healthcare settings, which leads to better organizational performance and happier patients.  Healthcare professionals can improve patient outcomes by creating an environment of mutual respect and understanding, which will lead to better collaboration and synergy (Prezerakos, 2018).  Effective leadership based on emotional intelligence creates a supportive and cohesive work environment, which is necessary for providing high-quality patient care.

 In conclusion, emotional intelligence is very important in healthcare settings because it affects how people get along with each other and how well leaders do their jobs.  Healthcare professionals can better care for patients and improve the organization’s results by developing their emotional intelligence skills, which will help them deal with complex situations, work together, and make positive changes.

BHA FPX 4102 Assessment 2 Emotional Intelligence

Codier, E., & Codier, D. D. (2017). Could Emotional Intelligence Make Patients Safer? AJN, American Journal of Nursing, 117(7), 58–62. https://doi.org/10.1097/01.naj.0000520946.39224.db

Nespereira-Campuzano, T., & Vázquez-Campo, M. (2017). The study focused on the emotional intelligence and stress management of nursing professionals working in a hospital emergency department. Enfermería Clínica (English Edition), 27(3), 172–178. https://doi.org/10.1016/j.enfcle.2017.02.008

Parks, M. H., Chen, C.-K., Haygood, C. D., & McGee, M. L. (2019). Altered Emotional Intelligence through a Health Disparity Curriculum: Early Results. Journal of Health Care for the Poor and Underserved, 30(4), 1486–1498. https://doi.org/10.1353/hpu.2019.0091

Pool, L. D., & Qualter, P. (2018). An Introduction to Emotional Intelligence. In Google Books. John Wiley & Sons. https://books.google.com/books?hl=en&lr=&id=cJdVDwAAQBAJ&oi=fnd&pg=PP7&dq=Different+elements+of+emotional+intelligence+in+hospitals&ots=pFh8oUAeL2&sig=kPksd_6d4vgitn6aL38qeoMAonA

BHA FPX 4102 Assessment 2 Emotional Intelligence

Prezerakos, P. E. (2018). Nurse Managers’ Emotional Intelligence and Effective Leadership: A Review of the Current Evidence. The Open Nursing Journal, 12(1), 86–92. https://doi.org/10.2174/1874434601812010086

Sharp, G., Bourke, L., & Rickard, M. J. F. X. (2020). Review of emotional intelligence in health care: an introduction to emotional intelligence for surgeons. ANZ Journal of Surgery, 90(4). https://doi.org/10.1111/ans.15671

Weiszbrod, T. (2020). Health Care Leader Competencies and the Relevance of Emotional Intelligence. The Health Care Manager, 39(4), 190–196. https://doi.org/10.1097/hcm.0000000000000307